Commemorative box and/or packaging are not considered part of the order.The condition of the box is not guaranteed. Wristband orders may be shipped in one complimentary commemorative box per order (not per pass or wristband within an order).The only guaranteed contents are what you ordered. Condition of packaging is not guaranteed. Orders are shipped in one package per order (not per wristband).Orders placed separately are shipped separately.We recommend international travelers choose the Will Call option if you intend to travel prior to 4/1 (Weekend 1) or 4/8 (Weekend 2) to better ensure you don’t miss delivery.International customers will have the option to choose Will Call at time of purchase.No shipping fee on orders containing just a Line Up Poster.$29 fee for Domestic & International shipping/delivery added to each order.Government-issued photo ID and order confirmation are required for Will Call pick up.Location/hours details to be posted closer to festival dates. Orders assigned/changed/ending up at Will Call must be picked up at the off-site Will Call/Box Office.Shipment must have been received back by sender before request can be considered. Shipments “Returned to Sender” may choose a one-time reshipment offer for a fee of $29 up until our shipment cut off.Delivery fees will not be refunded for undeliverable orders or for orders that are delivered/set to will call.No Alternative box office pick ups allowed. Orders at Will Call must be picked up by the original purchaser (the name on the account).Orders unable to be delivered under any circumstances (lost/stolen/errors/forgot/dog scared the postman away/wrong address, etc.) must be picked up at Will Call.Orders will not be re-shipped under any circumstances.Delivery dates and other details will be announced after the 2024 line up is announced and the 2024 website is launched.Please note, the funds will expire one year from time of issuance. For any order that defaults on their payment plan, all money will be issued as a Coachella Credit via FanAccount.Your order will not be eligible for the Official Waitlist until it has been paid in full.No refunds, cancellations or exchanges.Automated payments may take up to 72 hours to process.Exact payment amounts may vary by a few cents due to rounding, but the total due will not exceed order total.If you miss this, you'll be charged in full. You must select the payment plan during the checkout process.You may pay in full if you do not want to use the payment plan.Only $5 fee per installment for payment plan.PayPal payment method not available for Payment Plan.Payment Plans are available for all orders over $100 while supplies last!.This option is only available until June 30, 2023. Put $99 down at checkout in June 2023 then divide the remaining balance over 6 equal payments due the 15th of every month through December 2023.Onsite camping is 18+ unless accompanied by parent. Onsite campers must have a Festival Pass. Make sure you have the most updated browser version. Minimum browser requirements required to place an order online. One (1) Companion Camping Parking Pass limit per order. The festival is all ages children age 5 & under are free.įestival Passes are valid for the entire weekend (and only the weekend) you purchased.īoth festival weekends will feature the *same line up, art, food and activities.Įxceeding the limit of Four (4) passes of any type, in any way (including multiple orders) is subject to order cancellation at anytime, without notice. Create an AXS Coachella FanAccount now or update your current AXS information here.įor help with your order/account, please contact AXS order support:
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